Who is CSA?

About CSA Monitoring

For nearly 40 years, CSA Monitoring has been dedicated to protecting lives and property while supporting the success of alarm dealers, integrators, and security professionals. Established in 1985, CSA has grown into the premier Dealer-Only alarm monitoring center, serving hundreds of dealers across Michigan, Ohio, Indiana, and Illinois. Many of our founding team members remain with us today, continuing to build a better experience for our partners.

Unmatched Resources & Scalability

  • Three regional locations

  • Over 100 employees, with the ability to scale our workforce dynamically

  • Part of a larger employment group, allowing for seamless service and dedicated dealer support

Technology & Custom Solutions

  • One of the largest software development teams in the security industry

  • Dedicated telecom, IT, and networking teams focused on dealer success

  • Custom automation software, allowing tailored alarm event handling, video monitoring, and phone answering services

Industry Leadership & Innovation

  • Pioneering AI technology within the security industry

  • Over 30 patents on cutting-edge security solutions for dealers

  • Continually advancing to provide dealers with a competitive edge

At CSA Monitoring, we’re more than a central station—we’re a true partner, empowering dealers with the technology, expertise, and support needed to grow and thrive.

CSA Monitoring Locations

UL Alarm Dispatch Center, Alarm Device Research Center
Lansing, MI

UL/ULC Alarm Data Center, Dealer Support Center, Alarm Dispatch Backup, Security Education & Tour Center
Bay City, MI

UL/ULC Listed Alarm Data Center Backup
Marquette, MI


Video Monitoring & Cyber Data Center
Fairfax, VA


Video Monitoring & Cyber Data Center
Columbus, OH

Get in touch.

Have questions or need more information? Our team is ready to provide the support you need. Whether you’re interested in our services or simply exploring options, contact us today!

sales@csamonitoring.com
(800) 228-5748