CSA Monitoring

Affordable wholesale monitoring that works as hard as you do.

CSA Monitoring provides UL-listed, 24/7 live monitoring services to support alarm installers nationwide, delivering reliable protection and fast response for your clients.

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Services

  • A group of people wearing headsets working at computers in a modern call center office with partitioned desks.

    LIVE AGENT MONITORING

    24/7 live agent monitoring ensure your clients’ security is in caring hands around the clock.

  • Close-up of a security camera lens on a metallic surface with reflected cityscape.

    VIDEO MONITORING

    Enhance protection and minimize false alarms with combined live video feeds and real-time agent interaction allowing for immediate verification and response to potential threats.

  • Two call center employees wearing headsets, sitting at desks with computers, in a modern office environment.

    ANSWERING SERVICES

    Never miss a call again. Our trained operators answer on behalf of your company, ensuring professional and prompt responses to customer inquries, service requests, and emergency calls 24/7.

  • Person typing on a Dell laptop beside a MacBook Air on a desk.

    ACCOUNT MIGRATION SERVICES

    Switching central stations can be stressful, but we make it easy. Our experienced team ensure a smooth, error-free transition, with 24/7 engineering support to address any issues immediately.

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The CSA Advantage

  • Technician installing or repairing an alarm keypad on a wall using a screwdriver.

    Support for Dealers & Integrators

    We offer customized services designed exclusively for alarm dealers and integrators, providing the tools and expertise needed to enhance your service offerings.

  • Group of people joining hands in a teamwork gesture, viewed from above.

    Expert Team with Diverse Skills

    Our team includes hard working dispatchers, software developers, networking professionals, and telecom experts, ready to support your needs.

  • Person interacting with cybersecurity interface on laptop screen, digital lock icon displayed.

    Expertise in Emerging Technologies

    We stay ahead of industry advancements in alarm software, telecom, video, and networking to provide innovative solutions that keep your business competitive.

  • Hands typing on a laptop keyboard with overlay icons representing productivity, including checklists, synchronization, and mobile device compatibility.

    Custom Projects & Integrations

    Whether it’s IoT integration, advanced video systems, or AI-driven security enhancements, we design and implement solutions tailored to complex monitoring and virtual guarding needs.

  • Person using smartphone with digital app icons floating above the screen.

    Scalable & Secure Solutions

    From small businesses to enterprise-level operations, our flexible and secure solutions adapt to meet your specific monitoring requirements without compromising reliability.

Our Capabilities

    • Security

    • Fire

    • PERS

    • IoT

    • Video

    • Smart Home

    • Connected Vehicle

    • Lone Worker

    • Building & environmental

    • Healthcare

    • Manufacturing

    • Energy

    • Public Safety

    • Event Management Monitoring Software Hosting

    • Video Event Software Hosting

    • Video AI event Hosting

    • Resell Commerical/Residental Phone Services

    • Microsoft Dynamics Business Central Software hosting

    • Service software hosting

    • Sales software hosting

    • Hosted PBX services

    • AES

    • Alarm.com integrations

    • AlarmNet

    • Alula

    • Bosch IP

    • Cellular

    • Connect24

    • Connect2go

    • DMP

    • IP

    • Interlogix

    • ​Honeywell CLSS

    • ​M2M

    • Napco Starlink

    • Napco Prima

    • PSTN

    • ​ Potter IP

    • Radionics

    • Telguard IP

    • Uplink IP

    • Any device compatible with Sur-Gard System II, III, IV
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      OTHER TECHNOLOGIES

    • Intelligent Video Monitoring

    • 2-Way Audio 

    • PERS